Our Policy

Terms and Conditions

Customer service

Age 21

We follow the law. If you order wine from us, you are representing to us that you are at least 21 years of age and that the person to whom it is being shipped is also at least 21 years old.

Availability

Unfortunately, we cannot guarantee the availability of all items in the store. It is possible that we may run out of an item. In that event, we will contact you and allow you to substitute another product. When you place an order, we will get an authorization for your credit card but we do not charge the amount to your card until we are sure we have or can get what you ordered.

Prices

Prices are subject to change without notice.

Returns

If we send you the wrong item, please call Wedding Oak Winery at 325-372-4050 and we will gladly correct the problem. Bottles broken in transit will be replaced.

Privacy

Your privacy is very important to us. We want to make your experience on the internet as enjoyable and rewarding as possible, and we want you to use the Internet’s vast array of information, tools, and opportunities with complete confidence.

Wedding Oak Winery collects information such as credit card information and contact information (name, billing address, shipping address, phone number, email, date of birth) in different ways from visitors and customers who access the various parts of our services. We use this information primarily to provide a customized experience as you use our services and, do not share, sell, rent, or trade with third parties for their promotional purposes.

However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases.

Data Security

Your credit card information is secured using 256-bit SSL encryption technology. We use this SSL technology to protect you by preventing sensitive information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites. We make every effort to ensure the integrity and security of our network and systems.

Wedding Oak Winery abides by state laws for sales/shipments of wine direct to consumers. In those states that allow direct sales/shipments of wine to consumers, age verification will be required at delivery.